Contact.

Talk to us

Email [email protected] for help with your account, an Offer, a payment, or access to feedback. You do not need a from. account to contact us.

For a complaint, explain what happened, the relevant Offer or transaction, and the remedy you seek. For privacy requests, identify the profile or information concerned. Share only what is needed; never send passwords, full card details, or identity documents unless we request them through an appropriate secure channel.

Withdrawal and consumer rights · Your privacy rights

Report illegal content

Use the subject “Illegal content notice” and include:

1. The exact from. URL or another precise location. For private content, describe where it appears without making it public.
2. Why you believe the content is illegal.
3. Your name and email address, subject to the exception below.
4. A statement that you believe, in good faith, that the information in your notice is accurate and complete.

Write an illegal-content notice. If your device does not open email links, copy the instructions above and send them to [email protected]. You may use your own wording; no legal article number, account or payment is required.

Do not send or attach suspected child sexual abuse material. For notices concerning the child sexual abuse or exploitation offences covered by Articles 3 to 7 of Directive 2011/93/EU, you do not have to give your name or contact details.

We acknowledge notices and communicate our decision and available ways to challenge it when contact details are provided. The same email address is our electronic contact point for users and authorities under the Digital Services Act.

Company details

This is also our address for correspondence, complaints and withdrawal declarations.